About AUBET33

Who we are, how we are regulated, and how we look after the people who play with us.

Who we are

AUBET33 is an online casino and sportsbook serving adult players in jurisdictions where online gaming is permitted. We bring together slots and instant games from twelve certified studios, live dealer tables streamed from professional studios, and a sportsbook covering football, basketball, tennis and eSports — all accessible from a single wallet and a single account.

Our focus is narrow on purpose: a fast site, honest bonus terms written in plain language, payments that clear when we say they will, and support staffed by people rather than scripts. We would rather be known for paying quickly than for the loudest promotion.

3,200+

Games from 12 licensed studios

24 hrs

Standard withdrawal processing

12

Deposit and withdrawal methods

24/7

Live support, every day of the year

Company details

Trading nameAUBET33
Websiteaubet33.com
Operating companyAUBET33 Entertainment N.V.
Company registration number[COMPANY REG. NO.]
Registered address[REGISTERED ADDRESS]
Gaming licence[LICENCE NO. — PENDING]
General support[email protected]
Payments & billing[email protected]
Compliance & AML[email protected]
Customer service hours24 hours a day, 7 days a week

Licensing & audits

AUBET33 operates under a gaming licence that sets conditions on player fund protection, advertising standards, responsible gambling tools, complaint handling and anti-money-laundering controls. Our licence details are published in the footer of every page and in the table above.

We are subject to periodic independent audits covering the integrity of game outcomes, the accuracy of payout reporting and the adequacy of our AML procedures. Where an audit identifies a shortcoming, the remediation deadline is set by our regulator, not by us.

Game fairness

Slots and instant games use random number generators supplied and certified by the game studio, tested by an independent laboratory. The return-to-player percentage for every game is published on its tile in the lobby before you play — we do not run games with unpublished or operator-adjustable RTP.

Live dealer outcomes are determined physically at the table and are recorded. If you dispute a hand or a spin, contact support with the round ID and we will retrieve the recording.

Player safety

  • Age verification. Accounts are restricted to players aged 18 and over, checked at registration and again at verification.
  • Segregated funds. Player balances are held separately from company operating funds.
  • Control tools. Deposit limits, loss limits, session reminders, cool-off periods and self-exclusion are available from your account at any time.
  • Data protection. Personal data is encrypted in transit and at rest, and is never sold. See our Privacy Policy.
  • Complaints. Every complaint receives a written response within 5 business days, with escalation to our regulator if unresolved.

Game partners

We license content from the following studios. All are independently certified suppliers.

Contact

The fastest route is live chat, available from the button in the corner of every page, 24 hours a day. For written enquiries use the addresses in the company details table above, or the contact form. We aim to answer all email within 12 hours.

18+ only. Gambling can be addictive. Never bet more than you can afford to lose. If gambling is causing you harm, see Responsible Gaming for our tools and for links to free, confidential support organisations.